Privacy Policy

Quality Junk Removers LLC

Effective Date: 03-28-2023

Quality Junk Removers LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us via our website, phone, email, and text messaging (SMS).

1. Information We Collect

We may collect the following information:

• Name

• Phone number

• Email address

• Service address or location

• Details about requested services

• Communication history (calls, emails, SMS messages)

2. How We Use Your Information

We use your information to:

• Provide estimates and schedule services

• Send service updates and appointment reminders

• Respond to customer inquiries

• Send invoices and receipts

• Provide customer support

• Send promotional messages (only if you opt in)

3. SMS Communications & Consent

By providing your phone number and opting in through our website or forms, you consent to receive SMS messages from Quality Junk Removers LLC.

These messages may include:

• Appointment reminders

• Job status updates

• Customer service responses

• Promotional offers (if opted in)

Message frequency varies.
Message and data rates may apply.

You may opt out at any time by replying:

• STOP to unsubscribe

• HELP for assistance

Consent to receive SMS messages is not a condition of purchase.

4. SMS Opt-In Method

Customers opt in to receive SMS messages by:

• Submitting a form on our website

• Checking a consent checkbox before submitting

• Providing their phone number during service requests

All opt-in methods include clear disclosure of:

• Message frequency

• Message and data rates

• STOP and HELP instructions

• Link to this Privacy Policy and our Terms & Conditions

5. SMS Privacy (REQUIRED FOR COMPLIANCE)

Mobile opt-in, SMS consent, and phone numbers collected for SMS communications are not shared with any third parties or affiliates for marketing purposes.

6. Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We may share your information only when necessary with trusted service providers that help us operate our business, such as:

• Payment processors

• Customer communication platforms (SMS/email providers)

• Scheduling or CRM systems

These providers are only allowed to use your information to perform services on our behalf.

7. Data Security

We take reasonable steps to protect your information, including:

• Secure systems and software

• Restricted access to authorized personnel

• Use of trusted third-party platforms

8. Data Retention

We retain your information only as long as necessary to:

• Provide services

• Maintain business records

• Comply with legal requirements

9. Your Rights

You may:

• Request access to your information

• Request corrections

• Request deletion (where applicable)

• Opt out of marketing communications at any time

10. Contact Information

Quality Junk Removers LLC
📞 Phone: 217-814-9277
📧 Email: info@qjrllc.com
🌐 Website: https://www.qjrllc.com

11. Updates to This Policy

We may update this Privacy Policy at any time. Updates will be posted on our website with a revised effective date.